If you make a booking through WhereiPark, we guarantee that you will always be reimbursed in full if:

• You raise the issue with us within 24 hours of your approved start date, and
• Your parking space is unavailable at the date and time of your agreement, or
• The parking space address or description is significantly incorrect, or
• Your vehicle does not fit.

There are two types of deposits that may be applicable to a WhereiPark booking. Many locations require both deposits though some do not. Both deposit types are fully refundable.

Access Device Deposit

This deposit is held by us in case you lose or damage your access device. If you don’t lose or damage the device and return it at the end of your parking term, you will receive a full refund for the deposit amount.

Security Deposit

The security deposit is typically applied to your last month’s rent. Once you give us your cancellation notice, instead of charging you for that last month, we will apply the security deposit to your final month’s invoices. In the event that your account is not up to date and you have a balance due, your security deposit is applied to your overdue balance.